tag:blogger.com,1999:blog-7278768246967052133.post2316080513703113045..comments2022-03-24T16:04:33.905-07:00Comments on Literacy Launchpad: Frustration!Unknownnoreply@blogger.comBlogger1125tag:blogger.com,1999:blog-7278768246967052133.post-16984164801294881852008-02-24T16:38:00.000-08:002008-02-24T16:38:00.000-08:00From the Nashville Public Library website: Interne...From the Nashville Public Library website: <BR/><BR/>Internet Explorer 6 & 7<BR/>1. Select Internet Options from the Tools<BR/>2. Select the Privacy tab and Advanced<BR/>3. Check box, Override automatic cookie handling<BR/>4. Check box, Always allow session cookies<BR/>5. Select Accept or Prompt for first-party cookies<BR/>6. Click OK<BR/><BR/>Mozilla/Firefox<BR/>1. Select Options from the Tools menu<BR/>2. Select the Privacy<BR/>3. Expand the Cookies option<BR/>4. Select Allow sites to set cookies<BR/>5. Under Keep cookies, select Until they expire<BR/>6. Click OK<BR/><BR/>Internet Explorer 4.x and 5.x<BR/>1. Select Tools -> Internet Options from the menu bar<BR/>2. Select the Security tab<BR/>3. Highlight the Internet icon and click Custom Level...<BR/>4. Select Enable on all radio buttons under Cookies<BR/>5. Click OK<BR/><BR/>If you are using the Google Toolbar, Yahoo! Toolbar, Norton Internet Security, ZoneAlarm, or similar products that filter your web content, you may need to configure those products to allow session cookies. If you do not want to enable session cookies for all sites, you may explicitly add the library web servers to your list of trusted sites. Our web servers include:<BR/><BR/> * www.library.nashville.org<BR/> * waldo.library.nashville.org<BR/> * contentdm.library.nashville.org<BR/><BR/>ZoneAlarm Firewall Users<BR/><BR/>There is a conflict with ZoneAlarm firewall software and the current version of the catalog and account program. This conflict will interfere with patrons cancelling holds and renewing items within their account. If you use ZoneAlarm firewall software and are having difficulty accessing your acount information, please follow the directions below:<BR/><BR/> * Open ZoneAlarm/EZ Firewall<BR/> * Under Program Control, right click on IE or Firefox (choose the browser you use)<BR/> * elect "Options" from the mini menu that appears Uncheck the box for "Enable Privacy for this program"<BR/> * Click "OK"<BR/> * Under Privacy (if available)<BR/> * Go to Cache Cleaner tab<BR/> * Click on "Clean now"<BR/> * In your browser (Firefox or IE) clear your cache or Temporary Internet Files<BR/> * After all this is done, close your browser, reopen it and try to see if the site will work.bmitd67https://www.blogger.com/profile/17733514127804471754noreply@blogger.com